FAQs
Get answers to most common subscription related questions
What are the support timings and different support options available at Acme?
Please find the details below. Look for the relevant plan that you are on and see their respective details.
Support Option | Owned License | Monthly License | Reseller License |
|---|---|---|---|
| Phone | Weekdays 8 am - 4 pm pacific time ** | Weekdays 8 am - 4 pm pacific time ** | No |
| Support Tickets | Yes * | Yes *** | No |
| Community Forums | Yes | Yes | Yes |
| User Manual | Yes | Yes | Yes |
| Video Library | Yes | Yes | Yes |
| Discord Chat | Yes | Yes | Yes |
What if I dont find an information I am looking for?
In case like these, we suggest you to please a ticket to our support. They would respond back with relevant solution
in max. 48 hrs.
